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| Press Release - August 5, 2002 |
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Yoqneam, Israel and Singapore, August 5, 2002 MIND CTI Provides Mediation Solution for SingTel VoicePlus MIND CTI Ltd. (NASDAQ: MNDO), a leading developer and worldwide provider of billing and customer care, Singapore Telecommunications (SingTel), Asia’s leading communication company, and SingTel Aeradio, a member of SingTel Group, today announced the signing of a contract for the delivery of MIND’s mediation solution for SingTel’s VoicePlus service that is based on a new soft-switch technology. The MIND-iPhonEX® Mediation solution provides SingTel the ability to smoothly migrate its voice infrastructure while maintaining its legacy OSS/BSS systems unchanged. The real-time mediation system collects, aggregates and correlates VoIP traffic. The system generates consolidated CDR (Call Detail Record) information, which can be easily configured for distribution to SingTel’s various back-office systems. The solution underwent several months of testing and was found to be highly flexible, scalable and answering SingTel’s high-availability demands. The solution was implemented by SingTel Aeradio, who provides consultancy, turnkey project implementation, maintenance and facilities management services. “VoicePlus, with its focus on quality and reliability, is an important service for SingTel because it enables us to push the envelope of packet-based technologies to deliver both traditional voice services as well as new value-added voice services. Together with our partners and SingTel Aeradio, we hope to bring the quality and capabilities of our VoicePlus service to a new level,” said Mr. Masagos Zulkifli, a senior director in SingTel’s International Carrier Services Group. Launched at CommunicAsia 2002 in Singapore, SingTel’s VoicePlus service redefines premium quality voice delivery using next-generation VoIP technology. Targeted at resellers of international telephone services and mobile carriers in the region, it provides quality termination in Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, United Kingdom and United States. “SingTel Aeradio is proud to be the system integrator in this IP-based switch project. We strongly believe that with the successful implementation of the IP-based switch, SingTel’s premium voice services can be delivered through this next-generation packet infrastructure. With our capability in offering a full suite of infocomm solutions, and the concerted efforts of SingTel, we will be able to deliver the most effective solutions to meet the needs of SingTel's customers,” said Mr. Wong Soon Nam, Chief Operating Officer of SingTel Aeradio. “We are pleased to be selected again by SingTel for this strategic project and greatly appreciate the added value that SingTel Aeradio has brought to the successful deployment,” said Mr. Sagee Aran, Vice President of Professional Services at MIND. “This is another proof of our leading real-time mediation and service enabling technology and of our market presence in Asia Pacific.” About SingTel SingTel is Asia's leading communications company with a comprehensive portfolio of services that include voice and data services over fixed, wireless and Internet platforms. Serving both the corporate and residential markets, SingTel is committed to bringing the best of global communications to its customers in the Asia Pacific and beyond. SingTel has extensive interests in submarine cable and satellite systems, including its co-owned ST-1 satellite and the pan-Asian C2C cable network. Its infrastructure development strategy is to ensure that its networks remain modern and efficient, and continue to meet the needs of its customers. The SingTel Group has expanded into overseas markets, with investments in many countries and territories. In Australia, its wholly-owned subsidiary, SingTel Optus, is a leader in integrated communications -- serving more than five million customers. The Group’s major investments include Advanced Info Service of Thailand, the Bharti Telecom Group of India, Globe Telecom of the Philippines and Telkomsel of Indonesia. SingTel has been recognized Best Asian Telecom Operator by industry publication, TelecomAsia, for five consecutive years since 1998. The Group’s turnover for the year ended 31 March 2002 was S$7.34 billion (US$4.02 billion). More information can be found @ http://www.singtel.com. About SingTel Aeradio SingTel Aeradio is a wholly owned subsidiary of SingTel. Seamlessly blending Voice, Video and Data technologies, as well as establishing telecommunication infrastructure, we have built a reputation as a leading data networking and telecommunications integrator. Leveraging on our core competences in cabling infrastructure, enterprise networking, internetworking/intranetworking, multimedia services and office/room automation, we have successfully proven our expertise in the education, enterprise, industrial, property market and telecommunications infrastructure industries. With extensive engineering and maintenance experience, coupled with our channel distribution services and application support systems, we are ready to “make infocomm simple”. About MIND MIND is a leading global provider of real-time mediation, rating, billing and customer care solutions for pre-paid and post-paid voice, data and content. Our customers include worldwide leading carriers servicing millions of subscribers, using our end-to-end solutions for the deployment of new services. MIND operates from offices in the United States, Europe, China and Israeli headquarters. For information about MIND and its products visit the company Web site: http://www.mindcti.com Cautionary Statement for Purposes of the "Safe Harbor" Provisions of the Private Securities Litigation Reform Act of 1995: All statements other than historical facts included in the foregoing press release regarding the Company's business strategy are "forward looking statements." These statements are based on management's beliefs and assumptions and on information currently available to management. Forward-looking statements are not guarantees of future performance. They involve risks, uncertainties, and assumptions, including the risks discussed in the Company's filings with the United States Securities Exchange Commission. MIND-iPhonEX is a registered trademark of MIND CTI Ltd. Other trademarks are the property of their respective holders. For more information please contact:
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